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Monday, July 9, 2012

Some Comman Problems in NOKIA Phones with Solutions

Problem 1: Phone hangs after incoming calls
Firmware: all but mostly reported with v20
Solution: update firmware to 21 or above or disable accerlerometer auto rotate setting. However, some members reported issue with v31 FW as well.
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Problem 2 : On restart phone hangs at Nokia logo. If memory card is taken out, phone restarts fine.

When happens: Suddenly

Firmware: all

Cause: Not known

Solution:


The memory card may or may not be corrupted. You may try reformatting the memory card and restart. However, sometimes after few attempts, the phone works fine with same memory card [with same data].

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Problem: Getting "Expired Certificate" message while trying to install some apps
Firmware: All
Cause: Symbian security consideration
Solution:
1. Try resetting phone clock back by 2 years or so. But it often does not solve the problem.

2. Hack your phone which removes certificate checking step. However, hacking discussion is not allowed here. So, search on web how to do it. :smileyhappy: 
 
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Nokia Firmware Availability Checker

Step 1
Start by entering this code on your Nokia device's keypad *#0000#

Note: This code may not function on all devices. For detailed instructions on finding out the software version on your particular device, please consult your user guide.

Step 2
If you are able to select Options, you may Check for updates immediately and update using only your device. You need not perform the remaining steps. Otherwise, your display will show your current software version number (e.g. V 12.3.456). Please write this down you’ll need it to complete the next step.
Step 3

Step 3
To find what the latest available device software is, you’ll need your device’s product code. The code is printed on the white label beneath the battery (e.g. CODE: 0520001).

Link
- http://europe.nokia.com/support/download-software/device-software-update/can-i-update 
 
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Nokia 5800XM - No Gateway Reply

It sometimes happens when you try to connect to the internet using you Nokia 5800, you see error message NO GATEWAY REPLY on you screen. The common perception among people is that this error message caused by a WiFi problem or bugs on your 5800. But you should know that error message is not caused by those reasons. Let me show you that the main reason of that problem can be the disable DHCP on your router so the phone can not dynamically reach an IP. Then you can set your router easily. You just need to give manually your 5800 the DNS server and IP address. You will not need the DHCP for doing that.

So the detail steps are:

1. Press the menu button.
2. Settings>connectivity>destinations.
3. Select your access point then add the new access point.
4. Select yes while it asks for AUTOMATICALLY CHECK FOR AVAILABLE ACCESS POINTS
5. Select the suitable WLAN network (choose one with known wep key).
6. Select no if it asks to CONFIGURE NOW.
7. Enter you WEP key.
8. Go to the internet (in destinations) then select you WLAN network.
9. Highlight the WLAN (data bearer) option then go to the advance settings.

10.Select ipv4 then enter these following values:
- Phone ip: 192.168.1.2 to 192.168.1.254 (range)
- Subnet mask
- Default gateway: this one is you router’s address (commonly 192.168.1.1)
- DNS address 202.188.0.133 and 202.188.1.5 (You can choose DNS address that provided by you ISP)

11.Now finally you can access easily you WLAN network, Menu -> Settings -> Connectivity -> WLAN.  

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Nokia APN Settings (Advanced Internet Configuration)

You can setup your Nokia 5800XM to use APN’s (WAP / Internet / Wifi).

Just go to the Main Menu -> Tap Internet -> Tap Web -> Tap Options -> Tap Settings ->Tap General -> Tap Access Point -> Tap Always Ask.

You can also control a ‘priority’ rule to use the APN on Nokia 5800XM, Goto the Main Menu -> Tap Settings -> Tap

Connectivity-> Tap Destinations -> Tap Internet -> preferred APN (eg. WiFi) -> Tap Options, Organise, and Change Priority -> Tap into the slot position you want (say, first) -> OK.

More advance setting for Wifi. For those network which uses static IP and need to set proxy.

Menu -> Setting -> Connectivity -> Destinations -> Select Access Point -> Option -> Edit -> Option -> Advance Setting.
You can set IP and proxy server address there.

Done !


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Incoming Caller ID Not Functioning

The main reasons are:

1. Duplicate entries in contacts, the most common cause and unfortunately. The most awkward one to fix. If the phone finds the same number against more than one name, it doesn't know which to use so, perfectly sensibly, it defaults to showing the number. The only way to fix this is to remove duplicates from your contacts. Best way to do this would probably be PC Suite Contacts. When you search, use part of the number to avoid problems with formatting, searching for +600323456789 will not find +60 03 23456789, whereas searching for 789 would.

2. Using your international dial code instead of '+'. Not sure if this applies to all phones, but if you store your number using your county's international dial code (eg: 0060323456789 - WRONG) instead of the '+' sign (+60323456789 - RIGHT), it can cause problems.

3. "(0)" area code prefixes. Only a problem if you synch with MS Outlook / PC Suite. When you specify a country in MS Outlook / PC Suite, it will insert "(0)" into your phone number after the country code +60323456789 becomes +60 (03) 23456789. You need to remove the (0).

4. 9 and 10 digit numbers. There has been one report of problems with 9 and 10 digit numbers where one size doesn't work with SMS and the other with calls. Not sure that anyone else has ever come across this. 


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Music Library Refresh Problem

The Music Library just doesnt refresh. The Songs are visible and play individually in the Filemanager but do not get added in the Music Library. When i select the refresh library option in the Music Player it just shows a processing dialog with message "Refreshing 0 file(s) added", nothing happens no matter how long you wait.

Solution:

- Open Windows Explorer
- Opened E:\Private folder
- Opened 101ffca9 Folder
- Deleted harvesterdb.dat file
- Disconnect phone from PC
- Turn device OFF then ON back again
- Refresh the music library
- Songs were added successfully

Cheers !

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Common Memory Card Maintenance

Fresh bought or even having data loss? Refer below tips !

Set you Windows Explorer -> File Options (Enable view all files & system files)

1. Format ure SD/SDHC Card (manual DOS trick) .. go to Command Prompt and type C:\>Format <SDdriveletter>:/X
2. Wait until it finished
3. Install ure desired apps and games and themes
4. Defrag and Scandisk ure SD Card every 1 week

This tips will maintain your SD Card in top shape everytime ! 
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Also Don't forget to see how to configure your nokia phone for Email settings .>> Configure your NOKIA for EMAIL

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